Terms & Conditions

Dynamic X Plus Ltd Terms & Conditions

Effective Date: July 2025

Last Updated: July 2025

Company Details:

Name: Dynamic X Plus Ltd

Registration: Company No. 13948634, registered in England & Wales

Registered Office: Ty Merlin, Caerphilly Business Park, Caerphilly CF83 3GS, UK

Contact: hello.plus@dynamicxplus.co.uk

1. Data We Collect

Voluntarily provided: names, email, phone, job title, company details (e.g. through contact forms, e‑mail exchanges).

Automatically collected: IP address, browser type, device identifiers, cookies, access times.

2. How We Use Your Data

• Responding to inquiries/quotes.
• Managing client relationships and contract delivery.
• Improving our website and services.
• Sending occasional marketing and industry updates (with your consent).

3. Legal Basis for Processing

• Contractual necessity: responding to your project inquiry or service agreement.
• Legitimate interest: improving our offerings, maintaining communications, analytics.
• Consent: for marketing communications.

4. Cookies & Tracking

We use cookies for analytics and site optimization. You can opt out via your browser or our cookie banner.

5. Sharing & Transfers

• We do not sell data.
• We may share with: subcontractors, IT, and marketing providers (under confidentiality agreements).
• Transfers beyond the UK/EU are subject to GDPR-approved safeguards (e.g. standard contractual clauses).

6. Data Retention

We keep your data while it's needed for our services or legal obligations; typically up to 7 years after completion. We delete or anonymise data once retention is no longer necessary.

7. Your Rights

Under UK GDPR, you can:

• Access, correct, erase, or restrict your personal data.
• Object to our processing or data portability.
• Withdraw consent (e.g. marketing emails).
• Lodge a complaint with the ICO.

8. Data Security

We maintain appropriate technical and organizational measures (e.g. secure servers, encrypted emails, access controls).

9. Third‑party Links

Our site may link to external sites not governed by this policy. We encourage you to review their privacy policies.

10. Changes to Policy

We may update this policy; the “Last Updated” date will reflect changes. For major changes, we’ll notify users.